Practice Consulting

Startup guidance, staff and provider training, and chart audits for new practices and established ones that want to protect their revenue.

Practice Consulting for Michigan healthcare providers | Medical Management Systems

What does medical practice consulting include?

Medical practice consulting covers the business side of running a practice. For a new practice, that means entity and NPI setup, credentialing and payer enrollment, billing system and workflow design, and fee schedule and coding setup. For an established practice, it means staff training, provider documentation training, chart audits, and defending against payer audits and recoupments. MMSM guides physicians and other healthcare providers through all of it, so the practice gets paid correctly from day one and keeps what it earns.

Consulting for every stage of a practice

Most practices don’t struggle because the medicine is wrong. They struggle because the business side was set up wrong, or was never revisited. Credentialing started too late, the billing system was an afterthought, staff were never trained on the payers they bill, and nobody looked at a chart until a payer did. MMSM has helped physicians and other providers launch, run, and protect practices since 1984. Whether you’re opening your doors or have been open for twenty years, we bring that experience to your practice.

Staff training, provider training, and chart audits

This is the work we’re known for, and few firms offer it.

  • Billing staff training: we train your front desk and billing staff on eligibility, charge capture, coding, and the payer rules that drive your denials, so problems stop at the source.
  • Provider documentation training: carriers are actively auditing higher-level office visits and taking money back when the note doesn’t support the level billed. We teach physicians, nurse practitioners, and PAs to document what they did, so visits are coded correctly and hold up under review.
  • Chart audits: a proactive review of your charts against what was billed, before a payer does it for you. You see what’s at risk, what’s being left on the table, and exactly what to change.
  • Audit defense: when a payer proposes a recoupment, we review the charts and make the case on your behalf. In one recent case, our chart audit cut a Michigan payer’s proposed recoupment by roughly two-thirds.

Launch a new practice that’s profitable from day one

What we help you put in place

  • A clear startup roadmap: the right tasks, in the right order, on a realistic timeline
  • A clean billing foundation: entity, NPIs, and tax ID set up to bill correctly
  • Early credentialing and enrollment so you’re in-network when you open
  • Billing systems and workflows designed to scale, not to be replaced in a year
  • Fee schedule and coding setup that protects your margins from day one
  • Trained staff and providers who bill and document correctly from the first visit

One partner, all the way through

The real advantage of starting with MMSM is continuity. The team that designs your revenue cycle is the team that runs it: your billing, credentialing, and enrollment all under one roof, with no costly handoffs.

Planning a new practice, training your team, or facing a payer audit? Book a free consultation or call (517) 485-0001.

What's included

  • Staff and provider training: billing staff training and provider documentation training that holds up to payer review.
  • Chart audits and audit defense: proactive coding audits, plus representation when a payer proposes a recoupment.
  • Startup roadmap with the right tasks in the right order.
  • Entity, NPI & tax ID setup guidance to build a clean billing foundation.
  • Credentialing & payer enrollment started early so you can bill on day one.
  • Billing system & workflow design that scales as you grow.
  • Fee schedule, coding & charge capture setup for healthy margins.
  • Ongoing revenue cycle management once your doors are open.

The MMSM Guarantee: start with a free billing & financial analysis. If we can't show you ways to improve your practice consulting, we'll pay you $500 for your time. Request a free consultation

Answers

Frequently asked questions

Straight answers to the questions providers ask us most. Don't see yours? Just ask.

What are the first steps to start a medical practice?
At a high level: choose a business structure and obtain your tax ID and NPIs; secure licensure and malpractice coverage; begin credentialing and payer enrollment early (this is the long pole); set up your billing system, fee schedule, and workflows; and establish revenue cycle processes before you see your first patient. We walk you through each step. Read our full guide on the steps to start a medical practice.
When should I start credentialing for a new practice?
As early as possible. Credentialing and enrollment can take 60–120 days per payer, so starting late means seeing patients you can’t yet bill. We typically begin credentialing well before opening so you can bill from day one.
Can MMSM run my billing after launch?
Yes, and that’s the advantage. We don’t just consult and disappear. The same team that sets up your practice can run your medical billing, credentialing, and enrollment going forward, so nothing gets lost in a handoff.
Do you help existing practices, not just new ones?
Yes. Most of our consulting work is with established practices. We train billing staff, train providers on documentation, audit charts before a payer does, and defend practices when a payer proposes a recoupment. We also help practices restructure billing, fix revenue leaks, and move billing out of the back office.
What does a chart audit involve?
We review a sample of charts against the claims that were billed, checking that documentation supports the codes, levels, and modifiers submitted. You get a clear report of what’s at risk, what’s being under-billed, and what to change. It’s the same review a payer would run, done on your side first.
Why do providers need documentation training?
Payers are increasingly auditing office visits billed at higher levels and taking the money back when the documentation doesn’t support the level. We train physicians, nurse practitioners, and PAs to document what they actually did so the visit is coded correctly the first time and holds up if it’s ever reviewed.
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